Cookie Policy for ChatScaler

This cookie policy explains what cookies are and how we use them on our main website and bulk messaging platform ("Service"), a platform for sending bulk WhatsApp messages using the WhatsApp Cloud API.

What are Cookies?

Cookies are small data files that are stored on your device (computer, smartphone, tablet, etc.) when you visit a website. Cookies typically include an identifier, the name of the website, and some additional information.

What Cookies Do We Use?

We use the following types of cookies on our Service:

  • Strictly Necessary Cookies: These cookies are essential for you to navigate the Service and use its features, such as accessing secure areas where you manage your WhatsApp bulk messaging campaigns. Without these cookies, we cannot provide certain services.
  • Functionality Cookies: These cookies allow the Service to remember your preferences (such as language or region) and provide you with a more personalized experience when managing your bulk WhatsApp campaigns.
  • Performance Cookies: These cookies collect information about how you use our Service, such as which pages you visit and how much time you spend composing and sending bulk WhatsApp messages. This information helps us improve the performance of the Service and optimize features related to bulk WhatsApp messaging.
  • Analytics Cookies: We may use third-party analytics tools, such as Google Analytics, to collect information about how users interact with the Service, particularly functionalities related to bulk WhatsApp messaging. This information helps us understand how our Service is used and improve our bulk WhatsApp messaging features.

How We Use Cookies

We use the information collected through cookies for the following purposes:

  • To operate and improve the Service, particularly functionalities related to sending bulk WhatsApp messages.
  • To personalize your experience when managing your bulk WhatsApp campaigns.
  • To understand how users interact with the Service, especially how they utilize features for bulk WhatsApp messaging.
  • To provide customer support related to your bulk WhatsApp messaging campaigns.

Your Cookie Preferences

You can manage your cookie preferences through your web browser settings. Most browsers allow you to block cookies altogether, delete existing cookies, or be notified before a cookie is stored.  However, blocking some cookies may limit your ability to use certain features of our Service, particularly functionalities related to managing bulk WhatsApp messages.

Updates to this Cookie Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about this Cookie Policy, please contact us using the online Contact Form.

 

April 2, 2024